Terms and Conditions

For sarahbakerperfumes.com

Last Updated: 6 September, 2024

Welcome to sarahbakerperfumes.shop

Please carefully read the following terms and conditions that govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms and conditions.

Occasionally, we may revise our terms and conditions, affecting the content and services provided. Therefore, we encourage you to regularly check them each time you access or use our website. Your acceptance of these terms and conditions does not impact your statutory rights, except to the extent lawfully excluded.

Sarah Baker Perfumes will be referred to as such or as Sarah Baker.

Registration and Orders

Acknowledgement and acceptance of your order :

We will notify you by email as soon as possible to acknowledge receipt of your order and at that point, a contract between you and Sarah Baker Perfumes comes into existence. You will become liable to make payment for the order at that time. At any point up until then, we may decline to fulfil your order.

Out of our control

In the rare event that we can't fulfill your order after this acknowledgment, we will inform you via email or telephone. Sometimes things are out of our control, like a product being out of stock or unexpected delays. In these cases, we won't be held liable. The risk in the products passes to you upon delivery, If there are any issues with your order, please let us know upon receipt.

Ownership and assistance

Legal ownership of products stays with us until full payment is received. If we refund your payment, ownership reverts to us. If you have any questions or need assistance with your order, please email us at hello@sarahbakerperfumes.com

Please be advised that product availability is contingent upon stock levels. In the event that any items from your order are unavailable, we will promptly notify you. In situations where we are unable to supply a specific item or experience a delay beyond our control (including but not limited to stock unavailability, product or pricing errors, or authorization issues with your payment), we absolve ourselves of liability. Unless you inform us upon receiving the order that there is an error, or if you choose to exercise your right to cancel, you will be considered to have accepted the order. If you do not comply with these terms, we are not obligated to accept any rejection you claim to have exercised.

Legal ownership of all products remains with us until full payment is received. In the event of a refund, we will automatically and promptly regain legal ownership of the products.

Should you have any inquiries or need information about your order, please feel free to email us at hello@sarahbakerperfumes.com We are more than happy to assist you.

Payment

You have the option to make payments using Credit/Debit Cards such as Mastercard, Visa, Apple Pay, Google Pay, Paypal also part payments by Clearpay. Payment for each order will be charged to your debit/credit card at the time of placing the order.

Typically, we dispatch orders by 16:00 on the same day or the next working day. Our liability for any order will not exceed the total price charged for the relevant items.

Right of Cancellation

You retain the right to cancel your order within 14 working days from the day following the delivery of the goods. This can be done by sending us a notice of cancellation (via emai) and returning the goods to us within the specified deadline if all the conditions are met. Please note that this right does not apply to sale items.

Returns Policy

We trust you'll be satisfied with your purchase, but if not, we offer a full refund or exchange for any item within 14 days of receipt, provided it is unused, in good condition and its original packaging is sealed. The returns policy applies to the UK and the USA only. We do not accept returns from the rest of the world.

Any promotional gifts received with your order must be returned along with the purchased items, this includes all 2ml samples. Your ability to return goods does not extend to items manufactured to your specifications, clearly personalized items, or those that, due to their nature, cannot be returned or are prone to rapid deterioration or expiration. Additionally, sealed goods, once unsealed after delivery, are not eligible for return, particularly for health protection or hygiene reasons.

We cannot be responsible for return items that have been misplaced, lost, or missing items.

Please see our returns policy for more detail.

Please note that we do not accept returns on items other than the 50ml bottles unless the item is faulty or incorrect. Sale items are non-refundable or exchangeable. If, upon delivery, you discover any damage to the products in your order, we will gladly replace them.

Delivery

Delivery will be made to your billing address or such other address specified by you at the time of ordering. Sarah Baker Perfumes do not have any responsibility or liability for any event or expense after the package has been signed for at your proscribed delivery address.

Please ensure that the shipping address provided is accurate. We are not responsible for any delays or additional costs incurred due to incorrect addresses.

Please note that working days exclude Saturdays, Sundays and bank holidays. Any delivery timescales are indicative only and do not constitute binding obligations on us. For security reasons all parcels must be signed for on receipt.

We currently have free delivery on all orders in the UK and USA.

United Kingdom

Free delivery! We ship domestically from London using Royal Mail for samples and Evri for bottle orders. Indicative shipping times are 2-5 working days unless otherwise indicated on product page.

USA

Free delivery! We ship domestically from California using USPS Ground Advantage and UPS plus expedited options. Indicative shipping times are 2-5 working days unless otherwise indicated on product page.

European Union

We ship European orders from within the European Union. We use DPD. Indicative shipping times are 3-8 working days, prices vary, & free shipping over certain amounts.

These countries include : Austria, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Rest of world

We ship using reliable companies such as DHL or FedEx. Shipping costs are based on delivery to your private address and are shown individually at the checkout stage. Indicative shipping times are 3-21 working days unless otherwise indicated on product page. Please note that we do not accept returns on shipments outside of USA, UK, And EU.

General Conditions

Intellectual Property

All the material featured on our website, encompassing text, images, logos, and product designs, belongs to Sarah Baker Perfumes and is safeguarded by copyright and other intellectual property regulations. Unauthorized use, reproduction, or distribution of any content is strictly prohibited without our explicit written consent.

Content

We strive for precision in detailing our products and prices on the website. Nevertheless, in accordance with applicable law, we cannot guarantee that the product descriptions, colors, or other content provided on the site are entirely accurate, comprehensive, reliable, up-to-date, or free from errors. All displayed prices include VAT and exclude delivery charges.

External Links

For the convenience of our website users, Sarah Baker may occasionally incorporate links to other websites or materials beyond our control. It's important to note that these links do not constitute an endorsement by us of the referenced content, product, service, or supplier. If you decide to establish links to or from any off-website pages or other websites, you acknowledge that you do so entirely at your own risk, and we disclaim any liability to you, regardless of the cause.

Limitation/Exclusion of Liability

The Sarah Baker website is provided to you with no warranties or guarantees of any kind, whether expressed or implied, and your utilization of our website and its contents is entirely at your own risk. Specifically, users must acknowledge the inherent risks associated with navigating the worldwide web. We assume no responsibility or liability for the functions on our website, and we will not be accountable for:

Any errors or omissions on the website.
Any technical issues, including but not limited to worms and viruses, that you may encounter while using the website.
Incompatibility of the website with your equipment, software, or telecommunications links.

Unless expressly stated otherwise in these Terms and Conditions, we shall not be held liable to you or any third party for any direct, consequential, or incidental loss or damages. This includes, but is not limited to, loss of revenue, profits, anticipated savings, wasted expenditure, privacy, and data. Any indirect loss arising from or related to the use of our website is also excluded from our liability.

Global Accessibility

Sarah Baker makes no assurances or guarantees that the website, its use, or the Terms and Conditions (whether in whole or in part) comply with laws or are accessible for use outside the United Kingdom. If you opt to visit this site from locations beyond the United Kingdom, you do so at your own discretion and bear the responsibility for adhering to local laws. In instances where any provision of the Terms and Conditions is deemed unenforceable in such locations, that specific provision should be disregarded, while the remaining provisions continue to be effective.

Notifications

Any notifications under these terms and conditions can be conveyed either via email to hello@sarahbakerperfumes.com or in writing to:

Sarah Baker Perfumes

10 Martello Street

London, E8 3PE

Non-Waiver

No delay, forbearance, or failure by us to take action concerning any breach of any obligation arising under these Terms shall be deemed a waiver of any other breach. Moreover, no failure to exercise or partial exercise by Sarah Baker of any remedy shall be considered a waiver of the right to subsequently exercise that or any other remedy.

Governing Law

This website, along with any content contained herein and any contracts formed as a result of using this website, is governed by the laws of England and Wales. The exclusive jurisdiction for any legal matters is conferred upon the English courts.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Limitation of Liability:

To the fullest extent permitted by law, Sarah Baker Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products.